Email Sender
To access your Email Sender settings, click Settings in the left-hand menu, then select Email Sender.
Your Email Sender settings let you control what customers see as the “Send As” (From) address on transactional emails sent through DimePayments.
By default, all emails use DimePayments’ secure noreply address, but you can choose to send from your own email to match your brand and improve recognition.
Viewing Your Current Sender
At the top of the page, you’ll see which address your emails are currently being sent from under Mail is being sent from. By default, it will show:
noreply@dimepayments.com (Default)
This ensures your emails always have a valid, verified sender.
Choosing Your Sender Option
Below your current sender, you'll see Available options for mail sender:
Use the default DimePayments noreply address
Keep things simple and deliver reliably using the default DimePayments noreply address.
No additional setup is required.
Use a custom sender for transactional emails
Brand your emails with your own address.
Enter your custom details in the fields provided.
Adding a Custom Sender
If you choose Use a custom sender for transactional emails, you can enter:
From Email: The email address you want customers to see as the sender.
From Name: The name that appears in their inbox.
Reply-to Email (optional): Where replies will be sent.
Reply-to Name (optional): Name for reply-to address.
Once you’ve filled in your desired sender details, click Save to update your settings.
Important Notes
Using a custom sender may require domain verification to ensure deliverability.
Be sure your From Email is valid and monitored if you want customers to reply.