Knowledge Base

Online Transactions 

This report shows all transactions made through your online payment page — whether a donor gave from your website, a mobile device, or a shared link. 

You’ll see a list of transactions that includes: 

• Status – Whether the payment is Pending, Successful, or Failed 
  

• Transaction Date – When the payment was submitted 
  

• Gross Amount – The full amount given 
  

• Fees – This is broken out into discount fee and per-transaction fee 
  

• Net Amount – What your organization receives after fees 
  

• Customer Name – The donor’s name (if available) 
  

• Transaction Type – Such as Visa, MasterCard, ACH, etc. 
  

You can filter by transaction type (like Credit, ACH, Refund, etc.) and choose a date range (like “Today” or “Last 30 Days”). Plus, if you ever need to download your list for accounting or tracking, just hit the Export button in the top right!