How to Log in as a Donor or Customer
Logging in to your donor account is quick and easy. Just follow the steps below to access your donation history, manage recurring gifts, or download giving statements.
Step 1: Go to the login page
Start by visiting your church, nonprofit’s, or organizations donation page—this is usually the same page where you give or make payments. If you don’t have that link handy, you can go directly to the general login page at https://app.dimepayments.com/customer/login/phone.
Step 2: Sign in using your phone number
On the login screen, enter your phone number. You’ll instantly receive a text message with a one-time code. Just enter that code when prompted, and you’ll be securely logged in—no password needed!
Step 3: Explore your dashboard
Once you're logged in, you’ll land on your personal dashboard. Right on the home screen, you’ll see a list of your most recent transactions. From here, you can click into different sections depending on what you’d like to do:
Use “My Merchants” to see a list of all the organizations you’ve donated to
Click on “My Recurring Payments” to manage or cancel ongoing donations
Visit “Manage My Payments” to review all of your past gifts
Open “Giving Statement Management” to download annual statements
Head to “Edit My Profile” if you need to update your contact information
And that’s it! You’re all set to manage your giving—anytime, anywhere.